Operation Encompass resources

Service/Resource Information Contact and referral details
CAFCASS Parenting Plan A Parenting Plan is a written plan worked out between parents (and sometimes grandparents and other family members) after they separate. CAFCASS Parenting Plan
Cheshire Fire & Rescue Service for home safety assessment A family can have a fire safety assessment including the offer of a fireproof letterbox if there are threats of arson. This can be arranged via Claire Moores who works for the Fire Service within Early Help and Prevention. Claire.moores@cheshirewestandchester.gov.uk
Cheshire Cares Cheshire CARES (Cope and Recovery Enhanced Service) is the Commissioner’s dedicated service providing free support to all victims of crime in Cheshire based on the individuals’ needs.
All victims of crime, bereaved relatives, staff where a business is targeted and spokespersons or parents of victims under 18 will have access to the CARES service.
From reporting a crime or contacting the CARES team, the individuals’ needs will be assessed in detail to ensure the right support is provided, be it just telephone contact or a more comprehensive care package via community visits from the team, or referral to a specialist partner.
01606 36 6336
Chester Sexual Abuse Support Service Voluntary organisation working with survivors of sexual abuse to help them feel supported and safe. Offering a range of services, including counselling and group therapy, depending on the survivor’s needs. Web: https://csass.org.uk/
Email: infor@csass.org.uk
Telephone: 0808 2840484
Child Contact Centres Find a contact centre including supervised contact centres. NACCC find a centre
Contact and parental relationship support Those with Parental responsibility have a duty to provide a home for the child and protect and maintain the child
See Gov.uk page for further guidance.
Gov.uk – Parental rights responsibilities
Covid 19 Recovery Model – Recognise, respond, link West Cheshire Children’s Trust: Our Way of Working recovery model – Trauma Informed Practice with resources and links. COVID-19 Recovery Model
Dash Ric Assessment Tool with Motivational Interviewing If domestic abuse disclosed, complete DASH RIC to establish current risk level and identify appropriate support.
Can be completed as a paper copy or via online link to refer to DAIPS and MARAC.
Domestic Abuse Intervention and Prevention Service (DAIPS) Cheshire West and Chester Domestic Abuse Service.
Duty IDVA can be contacted for advice & guidance Monday – Friday 9am -5pm.
Telephone: 0300 123 7047 option 2
‘Domestic Violence Assist’ (DV Assist) DV Assist is the only registered charity arranging Non-Molestation Orders, Child Steps Orders and Occupation Orders. They provide a similar service to NCDV. DV Assist has been a registered charity since 1st October 2016.
DV Assist is available to provide immediate emergency help to victims of domestic violence. Up until now NCDV has been the only recognised organisation available to assist with civil orders.
Legal Aid available.
Web: www.dvassist.org.uk
Telephone: Free phone on 0800 195 8699 or text DVHELP to 82055
Domestic Violence Disclosure Scheme (DVDS) aka Clare’s Law Application for disclosure of partner/ex-partners history to help make informed decision about relationship. Telephone: 101 or attend local Police station.
Web: Domestic Violence Disclosure Scheme – Clare’s Law 
Disrespect Nobody A website which is aimed at teenagers to help them spot and recognise signs of abusive relationship, including a healthy relationship checklist. Disrespect Nobody
Expect Respect Toolkit A resource for teachers for addressing domestic abuse in teenage relationships including lesson plans. This publication was withdrawn on 09.03.2016 however guidance currently still available online. Gov.uk Teenage Relationship Abuse
Early Help and Prevention Duty Lines Family Intervention Worker Teams have a Duty line for support for both families open to them and professionals seeking advice and guidance even if not open to the service. Winsford and Northwich – 01244 972908
Chester – 01244 977720
Ellesmere Port – 0151 337 4535
My Emergency Safety Plan – Young People For professionals working with teenagers, consider signposting to the ‘My Emergency Safety Plan. This page also provides guidance for parents. Teenage Relationship Abuse – Cheshire West and Chester Safeguarding Children Partnership.
Gateway programme Raise awareness of dynamics of abusive relationships, impact on children and warning signs to look out for in future partners.
Is delivered in groups in all three districts & delivered 1:1 by IDVA’s & Family Intervention Workers / Group Work team.
Anyone can refer / no requirement to be open to EHP or CSC.
Gingerbread Lone Parents Support: We want a society in which single parent families are treated equally and fairly.
Provide information to help single parents support themselves and their family. We run programmes to equip single parents with the skills and opportunities to gain employment. And we campaign and influence policy to reduce stigma against single parents and make services more accessible to all families – whatever their shape or size.
Telephone: 0808 802 0925
Web: www.gingerbread.org.uk
HELP Programme HELP is a Healthy Relationships Programme designed to take a preventive approach to Domestic Abuse.
It is run by Cheshire and Greater Manchester CRC. The priority of HELP is the development and maintenance of healthy intimate relationships and to do this it outlines key elements of a positive male role model and explores the values attitudes and skills that reflect this.HELP takes a preventive approach. It is designed for individuals who have been identified as experiencing relationship difficulties and who are willing to engage in order to benefit from the guidance and support offered on the programme. Alongside the programme the partner/ ex-partner will also receive support.
The programme has been developed for males 18+. It will run for 15 sessions (including individual reviews).
Government Guidance re: Child Contact Arrangements HELP takes a preventive approach. It is designed for individuals who have been identified as experiencing relationship difficulties and who are willing to engage in order to benefit from the guidance and support offered on the programme. Alongside the programme the partner/ ex-partner will also receive support.
The programme has been developed for males 18+. It will run for 15 sessions (including individual reviews).
Making child arrangements if you divorce or separate
Hollie Guard Personal Safety app Is an app you can download to turn your mobile phone into a personal alarm to help you stay safe wherever you are. A simple shake or tap activates Hollie Guard, automatically sending your location and audio/video evidence to your designated contact.
Its website gives more information regarding possible uses for Children and Teens, Stalking & Domestic Violence Victims, Athletes and neighbourhood.
How to Argue Better: practitioner training Training available via Cheshire West to support couples in resolving conflict within their relationships. This is where Domestic Abuse is not a feature and no power and control evidenced. Reducing Parental Conflict
Improving Relationships Better Parenting Practitioners toolkit for supporting parental conflict and relationships. Improving Relationships Better Parenting
Karma Nirvana Provides advice, information and practical support to people experiencing or at risk of “honour” based violence and/or forced marriage via helpline and website which is available in Arab, Bengali, Farsi, Hindi and Urdu. Web: www.karmanirvana.org.uk
Telephone: 0800 5999 247
Law society website Provides a search engine of solicitors by area, can also search if they accept legal aid. www.lawsociety.org.uk
Legal aid checker To establish if eligible for legal aid. Gov.uk Check Legal aid
McKenzie Friends Our team of McKenzie Friends support children and their families to help resolve family conflict. They are experienced with many having successfully representing themselves in a court as a Litigant in Person. Others are professionally trained – some are qualified as a paralegal and others with a law degree or other professional qualification. Web: https://www.mckenzie-friend.org.uk/
Telephone: 0333 5678 333
Email: Help@McKenzie-Friend.Org.UK
Mankind Support for males who have been harmed through domestic abuse. ManKind
Men’s Aid DA support and advice for male victims of Domestic Abuse. Web: help@mensaid.co.uk
Telephone: 0333 567 0556
Men’s Advice Line Provides advice and support for men experiencing domestic abuse via helpline, email and website. Web: www.mensadviceline.org.uk
Email: info@mensadviceline.org.uk
Telephone: 0808 801 0327
National Centre for Domestic Violence (NCDV) 24 hour helpline which specialises with legal assistance to apply for emergency injunctions within 7-10 days of violent incident and only if eligible for legal aid. Web: www.ncdv.org.uk
Email: office@ncdv.org.uk
Telephone: 0800 970 2070 / text: 60777
Link for referral form
National Stalking Helpline For advice and support for victims of stalking and harassment. Web: www.stalkinghelpline.org
Email: advice@stalkinghelpline.org
Telephone: 0808 802 0300
National Family Mediation Service We help families in conflict, especially those divorcing or separating. Whatever the issues, our expertise with help you settle them. Web: www.nfm.org.uk
Telephone: 0300 4000 636
Email: general@nfm.org.uk
NSPCC See further guidance regarding Domestic Abuse, signs, indicators and effects on the NSPCC website. NSPCC – Domestic Abuse
Nowe zycie bez przemocy (A new life without violence) Polish website with information for victims of DV living in the UK. It contains information about help and options available to them in relation to issues such as finance, accommodation and legal proceedings. It also explains what domestic violence means, how it affects individuals and how to spot its early signs. Nowe życie bez przemocy – Facebook
Paladin National Stalking Advocacy Service Offers advice for high risk victims of stalking. Web: www.paladinservice.co.uk
Email: info@paladinservice.co.uk
Tel: 020 3866 4107
Police Report to Police
Telephone: 999 in emergencies or 101 if do not need an immediate response.
Those in distress or at immediate risk but are unable to talk are able to dial 99955 to police and they will respond being aware that the caller is unable to speak. Location of caller can be identified by Police.
Polish Domestic Abuse Helpline Offers support from Polish-speaking staff who carry out risk assessments and refer on to specialist agencies for further support. Email: polishhelpline@cheshirewithoutabuse.org.uk
Telephone: 01270 260 106
A Polish written Ric Available on the CAADA website. CAADA – Ric Polish
Rape & Sexual Abuse Support Centre (RASASC) For practical and emotional support and advocacy through reporting to Police and any subsequent legal proceedings, attending GUM appointments, liaising with other agencies etc; counselling for people aged 13+ who have been affected by recent or historic sexual violence; and support groups to share thoughts, feeling and experiences and improve confidence, self-esteem, coping strategies and practical solutions. Web: www.rapecentre.org
Telephone: 01244 907 710
Respect Phoneline Provides advice and support to male and female domestic abuse perpetrators, and their partners/family/friends, around changing behaviour via helpline, email and website. Web: www.respectphoneline.org.uk
Email: info@respectphoneline.org.uk
Telephone: 0808 802 4040
Relate Offers mediation / couple therapy. Relate – mediation
Resolution Advice regarding separation, parenting apart, child maintenance etc. www.resolution.org.uk
Rights of Women Website which has advice regarding family law. www.rightsofwomen.org.uk
Safety planning A link for people who have been harmed to access for support around domestic abuse and safety planning. Women’s Aid – Survivors Handbook
St Mary’s Sexual Assault Referral Centre (SARC) Provides emotional and practical support to men, women and children who have been raped or sexually assaulted from medical examination and emergency contraception through to criminal proceedings. Email: stmarys.sarc@cmft.nhs.uk
Telephone: 0161 276 6515 or 0161 276 6202
Splitting up? Put Kids First Is a safe space online where separated parents can work out how they will support and care for their child. Splitting Up? Put Kids First
Teachers’ advice and guidance Free access to an educational and clinical psychologist, to talk though any support you may need for a child in your school. Poster 3A Operation Encompass (PDF, 1046KB)
The ‘Bright Sky’ APP A new mobile phone app has been launched which provides victims and those at risk of Domestic Abuse with help and support.
The ‘Bright Sky’ app is free to download from the Apple App store and Google play. It is disguised as a weather app and there is an additional covert mode which can be activated.
The app provides the following resources:

  • Different languages.
  • 12 questions to identify whether you think you are at risk.
  • Information on different types of abuse.
  • A digital journal to log. incidents, including photos / videos / voice messages.
  • Advice on sexual consent and stalking.
  • Guide to local and national support agencies.
  • Advice on leaving an abusive relationship.
  • Online safety guide.
Access via App Store on mobile
The Hide Out An online space created by Women’s Aid to help children and young people understand domestic abuse. The Hide Out
Professional Training and Development / Resources Access to Domestic Abuse training for professionals in Cheshire West and Chester. Safeguarding Children Partnership
Wishes and feelings Work could be completed with [NAME] to establish impact, if any, of exposure to domestic abuse and if there is a need for additional support
(see Voice of the Child guidance)

Training and Development